This Privacy Policy describes how Refine Soccer Training ("Refine Soccer Training," "we," "us," or "our") collects, uses, and protects the information of our clients, prospective clients, and website visitors.
We collect information you provide directly to us, including your name, your athlete's name, email address, phone number, mailing address, date of birth, team and position details, and payment information. We also collect booking, attendance, and account activity as you use our scheduling and training services, and limited technical information (such as device and usage data) when you visit our website or app.
We use your information to provide and manage training sessions and programs; process bookings, memberships, and payments; communicate with you about your account, schedule, and sessions; send service updates, reminders, and — with your consent — promotional messages; and improve our services. We use mobile phone numbers to send account, scheduling, and informational text messages as described below.
If you provide your mobile number and opt in, Refine Soccer Training may send you account and service SMS text messages such as session reminders, schedule changes, roster updates, cancellations, booking confirmations, and account notifications. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help. Consent to receive text messages is not a condition of purchasing any goods or services. Any marketing or promotional text messages, if offered, require a separate opt-in and are not covered by this service-message consent.
SMS opt-in consent and phone numbers collected for text messaging are never shared with third parties or affiliates for their marketing purposes. We only share phone numbers with the service providers required to deliver the messages you have requested (for example, our messaging platform provider).
We share information only with service providers who help us operate our business — such as scheduling, payment processing, email, and SMS delivery providers — and only to the extent needed to provide those services. We may disclose information if required by law. We do not sell your personal information.
We retain your information for as long as your account is active or as needed to provide services and meet legal obligations. We use reasonable administrative and technical safeguards to protect your information.
You may update your account information at any time, unsubscribe from marketing emails using the link in those emails, and opt out of text messages by replying STOP. To request access to or deletion of your information, contact us using the details below.
Our services are used by families with minor athletes. Information about minors is provided and managed by a parent or legal guardian, who is responsible for consent on the minor's behalf.
Refine Soccer Training
9900 Pflumm Road #44, Lenexa, KS 66215
Email: info@refinesoccer.com
Phone: 913-214-2860